Chargeback pathway audit

We sample closed and open disputes, test whether evidence packs match scheme rules, and check how your support and risk teams hand off cases. Findings cover process gaps, tooling blind spots, and training needs — framed for merchant risk leads, not only compliance.

2–3 weeks · From HK$52,000 · informational pricing

What you receive

  • Dispute sample findings pack
  • Reason-code handling matrix
  • Evidence pack template gaps
  • SLA and handoff recommendations
  • Risk team readout
Person reviewing a payment card and receipt